• Basic Package: $15/hour
    • Email management
      • Checked twice daily and brought to zero
      • Flag emails that need responses
      • Respond to emails per guidelinesĀ discussed with client
      • Delete and mark spam
      • Compose new emails needed (twice daily)
    • Customer Service
      • Process orders and refunds
      • Handle customer inquiries
      • Update member records
      • Operate live chat
      • Follow up on orders
      • Invite/approve requests to join membership community

  • Premium Package (includes basic package): $35/hour

    • Social media/blog management
      • Checked twice daily for comments, messages, etc.
      • Monitoring online reviews
      • Update plugins
      • Repairing/updating broken links
      • Reporting trends in blog activity (hot topics, comments, etc.)
      • Removing unwanted pages and posts
    • Presentation services
      • Create drafts using Microsoft Powerpoint for you to review
      • Proofread & edit speeches/documents
      • Upload videos to host platform
      • Sharing audio/video across platforms
      • Virtual event support
    • Administrative support
      • Data entry
      • Scheduling/Setting appointments
      • Monitoring voicemail
      • Word processing/Excel
      • Transcription
      • Generate forms

Any tasks that you should need completing that aren’t listed can be added a la carte.

Those rates will be discussed upon consultation.